No, the following cannot be signed up to the PNB Digital App:
- You can only use one (1) device to access your PNB Digital Account. If you want to use another device, you need to unregister your current device. Login and go to More > Registered Device.
- PNB Customer Care Hotline: (+632) 8573 8888.
- PNB Customer Care Email: customercare@pnb.com.ph.
- PNB Cards 24/7 Customer Service Hotline: (+632) 8818 9818 or DTF 1800 10 818 9818.
- PNB Credit Cards Email: pnbcreditcards@pnb.com.ph.
Immediately report your lost credit card to the PNB Cards 24/7 Customer Service Hotline at (+632) 8818 9818 or DTF 1800 10 818 9818.
- Please call our PNB Cards 24/7 Customer Service Hotline at (+632) 8818 9818 or DTF 1800 10 818 9818 or download the Dispute Form and e-mail it to pnbcreditcards@pnb.com.ph.
- Please call our PNB Cards 24/7 Customer Service Hotline at (+632) 8818 9818 or DTF 1800 10 818 9818 or download the Dispute Form and e-mail it to pnbcreditcards@pnb.com.ph.
Promos
P2,500 rebates with Free First Month
Up to 10% OFF at Fully Booked
Up to P400 OFF at Medgate
PNB Ze-Lo Mastercard
Experience more with less fees
With zero annual fee and low interest, you can shop, dine, and travel with zero worries and zero hassle.
Why apply for a PNB Ze-Lo Mastercard?
- ✓ Zero annual fee for life
- ✓ Zero late payment fees
- ✓ Zero overlimit fees
- ✓ Lower finance charge of 2.5%
- ✓ Lower minimum amount due
- ✓ Free annual fee for life for all your PNB Supplementary Credit Cards
- ✓ Pay your bill in Peso, even for transactions abroad
- ✓ Global and online acceptance
- ✓ Contactless payment
Learn more about Digital Banking
Download the app
What can I do with my PNB Ze-Lo Mastercard?
- View your electronic statement of account (eSOA) via PNB Digital App or your e-mail registered with PNB Cards.
- Pay your credit card, pay bills, check balances, monitor transactions, and view eSOA, rewards points, and credit card PIN anytime, anywhere with the PNB Digital App.
- Get cash up to 30% of your credit limit from BancNet and PNB ATMs nationwide.
Manage your credit card balances conveniently. Move your other credit card balances to your new PNB Credit Card with low interest rates for easier payments.
Convert your credit limit into cash and pay light installments at low interest rates.
Convert your straight payments into installments and enjoy low interest on your purchases.
- Experience 0% installment up to 24 months when you shop from select PNB-affiliated partner merchants.
I want to apply now!
Qualifications
- 21-65 years old
- Annual income is at least P120,000
Requirements
- Utility Bills (electricity, telephone, etc.) or Credit Card Statement of Account
- Utility Bills (electricity, telephone, etc.) or Credit Card Statement of Account
If you are a foreign national, you must also submit either A or B of the following:
- Passport
- Alien Certificate of Residence (ACR)
- Proof of billing (for non-carded or non-depositor)
- Utility Bills (electricity, telephone, etc.) or Credit Card Statement of Account
- National ID
- Internal Revenue Service (IRS) ID
- Social Security Number (SSN) ID
- Driver’s License
- Work permit issued by DOLE (mandatory requirement) if employed in the Philippines
- Company ID issued by private entities or institutions registered with or supervised or regulated either by the BSP, SEC, or IC
- Passport
- Unexpired Philippine Retirement Authority ID (PRA) or Special Resident Retiree’s Visa (SRRV)
- Proof of billing (for non-carded or non-depositor)
- Utility bills (electricity, telephone, etc.) or credit card statement of account
- Bureau of Immigration Approved Order
- Certificate of Deposit issued by the Bank where the PRA/Visa is deposited
Frequently Asked Questions
- You can activate your PNB Credit Card through the following:
- Text PNB ACTIVATE 16-digital Credit Card number and send to 22566808
Example: PNB ACTIVATE 1234567812345678
- Call PNB Cards 24/7 Customer Service Hotline at (+632) 8818 9818 or DTF 1800 10 818 9818
- You can apply at any PNB branch. Online application for supplementary credit cards is currently not available.
- Each principal credit cardholder may have up to nine (9) supplementary credit cards. All supplementary credit cards enjoy free annual fee for life.
- You can pay your PNB Credit Card bill through any of the following:
- PNB
- ATMs and branches of Philippine National Bank
- PNB Digital App
- Automatic Debit Arrangement with PNB Savings/Checking Account
- Overseas Branches and Remittance Centers
- ATMs of participating BancNet members
- BDO branches
- SM and Savemore payment centers nationwide
- Mobile/Internet Banking of participating BanNet members (e.g. BDO, GCash)
- BancNet online
Note:
*Payments made via PNB channels will be reflected on the account within 1-2 banking days after the date of payment.
*Payments made via other payment centers and online payment channels will be reflected on the account within 2-4 banking days after the date of the payment.
*Additional 3 banking days will be needed in processing check payments as they are subject to clearing.
*PPayment of dollar accounts is only applicable for PNB branches, ADA, and the PNB Digital App. A PNB deposit account (in USD) is needed to proceed with the payment via ADA and the PNB Digital App.
*Select “PNB Credit Cards” as the biller when paying via online payment channels.
- You automatically get zero annual fee for life upon successful application. No other requirements in terms of spending or usage are needed.
- You will not automatically be charged a late payment fee for (a) not paying or (b) paying below the minimum amount due as of your due date. Finance charge and other charges will still apply.
- You will not be charged for going over the credit card limit.
Other than those stated, standard PNB Credit Card fees and charges will apply.
- No. The PNB Ze-Lo Mastercard is not covered by Card Protect.
- Yes. Unless otherwise stated in promo mechanics, the PNB Ze-Lo Mastercard is included in PNB promos and merchant discounts.
- Please make sure that your registered e-mail address is updated. If not, please call the PNB Cards 24/7 Customer Service Hotline at (+632) 8818 9818 or fill out the Cardholder Request Form and send an e-mail to pnbcreditcards@pnb.com.ph to have it updated.
Call the PNB Cards 24/7 Customer Service Hotline at (+632) 8818 9818 or fill out the Cardholder Request Form and send an e-mail to pnbcreditcards@pnb.com.ph.
- Go to More and click on Add Account. You can also add an account from the My Accounts screen by clicking on the + button on the upper right corner.
- Read and agree to the Terms and Conditions
- Enter the card number and expiry date.
- Enter the 6-digit One-Time PIN (OTP) sent via SMS to your mobile number registered with PNB Cards.
- View the confirmation screen indicating that the account has been added and click Okay.
- Please make sure that your registered mobile no. is updated. If not, please call the PNB Cards 24/7 Customer Service Hotline at (+632) 8818 9818 or fill out the Cardholder Request Form and send an e-mail to pnbcreditcards@pnb.com.ph to have it updated.
